DevOps Manager – Pasadena, CA Direct Hire/ Full Time Employee

TITLE: Development & Operations (DevOps) Manager

LOCATION: Pasadena, CA

DURATION: This is an FTE/ Direct Hire position

SALARY: To be Discussed

Reporting To: Assisting Director and Senior Dev-Ops Manager

 

NOT open to Corp to Corp

Those authorized to work in the US are encouraged to apply.

DKKD Staffing does not sponsor and cannot support H1, EAD, TN, etc. No outside agencies, please.

PLEASE SEE APPLICATION AND JOB-RELATED QUESTIONS BELOW

 

Job Summary

The Operations Development Projects Manager provides support for the  center operations and development teams.

Communicates and collaborates among various team members, leadership, and other departments. Serves as Operations Authority (Ops) and Process Owner (PO) for various Company Quality Management System (QMS) programs.

 

Duties & Responsibilities

Serves as Process Owner for documentation relating to the QMS programs and operational activities, this could include (but not limited to): (Percent of time: 40%)

· Process Owner Areas (Operations)

o   Network and User Permission

o   Electronic Signatures & Certificate Authority

o   Disaster Recovery

o   Offsite Archival

o   Software Installation requests

o   Security Controls

o   Freshdesk ticket system

o   ARCOS related procedures such as: file management, announcements, web/windows users

· Process Owner Processes/Documentation

o   SOPs

o   Work Instructions

o   Forms (either central or study-specific)

o   Study Specific Documentation

Process Owner (DevOps) (Percent of time 40%)

• DevOps project management

o   Oversee SDLC and Development projects for study specific dynamic forms, data export, and related projects

o   Act as Product Owner/Lead – define and manage the development backlog and timelines by working with all subject matter experts (Project Managers, QA, Compliance, Development)

o   Backlog, timeline, and user requirement management in Team Foundation Server (TFS)

o   Create and manage SDCL documentation to document validation development, testing, and deployment processes.

Coordinate and communicate effectively with various departments, supervisors, and coworkers to ensure smooth business operations including (but not limited to): (Percent of time: 10%)

o   Communicating with managers to understand the needs of their respective teams (i.e. hardware, software, space allocation, new positions, etc.).

o   Ensures that the needs of the teams are communicated to Managers, leadership, and/or other departments.

o   Ensures timelines and targets are communicated to relevant stakeholders and key team members on a regular basis on assigned projects (i.e. daily, weekly, monthly, quarterly communications as defined per task).

o   Manage meeting schedules, agendas, expectations, and minutes associated with assigned tasks.

o   Understands the day-to-day needs of the team to ensure the DIRC workflow is functioning adequately to promote productivity and timely completion of cases.

Provide operational support to multiple areas (but not limited to): (Percent of time: 10%)

o   Facilitation between the company and ITS regarding support requests

o   Facilitation between company and Facilities regarding support requests

o   Initial on-boarding of new hires to the company.

o   Provide support to operations in relation to the troubleshooting ticketing system.

• Other duties as assigned by the Assistant or Administrative Director and Technical and Software Development Manager. May include both project support tasks and general operations support. (Percent of time:  Ongoing)
• Perform all tasks in a safe manner in compliance with company safety policies and according to applicable regulations. Maintain a neat workstation and environment. Dress in appropriate and professional manner. Maintain clean, neat and acceptable personal attire for job duties. (Percent of time: Ongoing)
• Display courtesy and consideration to patients, guests, physicians and staff. (Percent of time: Ongoing)
• Maintain confidentiality of all records and information that pertains to patients, physicians, employees, the organization and in related interests. (Percent of time: Ongoing)

 

Supervision

Functions under general supervision of the Assistant Director and Technical and Software Development Manager.

Education:

· Bachelor’s degree required. Combined experience/education as substitute for minimum education:

 

Experience:

· 5 years of progressive management experience preferred but not required:

· 4-6 years project management experience preferred or equivalent experience:

· Knowledge of clinical trials strongly preferred (such as completion of Clinical Research Associate training course or related clinical trial project experience):

· 1-year experience with Team Foundation Server:

 

Abilities and Characteristics:

· Ability to interface well with all departments and within the organization to represent the Company overall in a highly professional manner:

· Demonstrate the ability to communicate effectively and professionally with faculty, staff and customers:

· Ability to handle multiple tasks simultaneously, assess and shift priorities effectively:

· Detailed and Organized with good time management skills:

· Knowledge of and facility with Microsoft Office programs:

· Client service experience:

· Critical thinking skills:

· Ability to learn ophthalmic concepts:

· Ability to use independent judgment and to manage confidential information:

· Ability to make administrative and procedural decisions:

· Ability to foster a cooperative work environment:

· Ability to supervise and train assigned staff including organizing, prioritizing, and scheduling work assignments:

· Employee development and performance management skills:

· Proficient writing and editing skills:

APPLICATION QUESTIONS (Please answer all questions)

· Name:

· Contact Info (Cell # and Email):

· Your LinkedIn Profile (provide link):

· Where do you live and your desired geographical location:

· Why looking for a new job:

· Availability for interviews and a new job:

· Are you open to relocation if required:

· Do you have an active Passport:

· Are you open to travel if needed:

· Are you authorized to work in US (Please indicate US, Green Card or Other):

     o   Do you require sponsorship at any time or will you in the future?

· Salary Expectations: (I need a range) $

· Sizes of staff overseen and their titles: (include # of direct reports)

· Budgetary Responsibility: $

· Education/Certs/Degrees: (also indicate which certs are active)

· Who Referred You/ How Did You Hear About Job/ DKKD Staffing:

JOB-RELATED SCREENING QUESTIONS: 

Please provide your # of years of experience (per bullet/colon) and last year used.

Elaborate if needed. If no experience, please indicate NA or none.

· 5+ years of experience in an open-source server administration and/or server engineering role: # years used __| Last year used __

· Experience with CentOS or RHEL: # years used __| Last year used __

· Experience in supporting 24/7 systems and IT infrastructure operations: # years used __| Last year used __

· Operational experience with MySQL, PostgreSQL, Cassandra, and MongoDB: # years used __| Last year used __

· Experience with configuration management, deployment automation, and monitoring tools such as Redgate, SaltStack, Puppet or Chef, Splunk, Nagios: # years used __| Last year used __

· Experience with Maven or hands-on with Gradle build automation and setting up artifactory servers: # years used __| Last year used __

· Experience in setup AWS Code Deploy, Redis, Memcache: # years used __| Last year used __

· Experience with managing production environments on AWS or another cloud PaaS: # years used __| Last year used __

 Knowledge/Skills/Abilities:

· Using, orchestrating, and optimizing cloud components in a heavy Linux environment with extensive Java-related products: # years used __| Last year used __

· Using AWS CloudFormation and AWS OpsWorks: # years used __| Last year used __

· Using AWS CodeCommit and understand the array of options for enabling a Continuous Integration environment on AWS: # years used __| Last year used __

· Ability to write code (Shell Scripting, JSON, Python, Perl, REXX, Ruby) and script (Ansible/Salt, Vagrant) : # years used __| Last year used __

· Configuration Management experience such as Ansible, Chef, Puppet, or similar: # years used __| Last year used __

· Solid familiarity with source code control systems such as Git, Perforce, or Bitbucket: # years used __| Last year used __

· Operational experience with MySQL, PostgreSQL, Cassandra, and MongoDB: # years used __| Last year used __

· Comfort with frequent, incremental code testing and deployment: # years used __| Last year used __

· Strong grasp of continuous integration tools – Jenkins, TeamCity, Hudson, CruiseControl or GitLab: # years used __| Last year used __

· Implement several common Continuous Deployment use cases using AWS technologies, including blue/green deployment and A/B testing: # years used __| Last year used __

· Distinguish between the array of application deployment technologies available on AWS (including AWS CodeDeploy, AWS Opsworks, AWS Elastic Beanstalk, Amazon EC2 Container Service, and Amazon EC2 Container Registry), and decide which technology best fits a given scenario: # years used __| Last year used __

· Fine-tune the applications you deliver on AWS for high performance and use AWS tools and technologies to monitor your application and environment for potential issues: # years used __| Last year used __

· Ability to present and communicate the architecture in a visual form: # years used __| Last year used __

· Ready to solve complex problems and provide simple elegant solutions: # years used __| Last year used __

· Strong ability to use a wide variety of open source technologies and tools: # years used __| Last year used __

· Highly collaborative, open communication and reaching across functional borders: # years used __| Last year used __

· Work with the Infrastructure team to ensure a stable and SECURE environment through the use of best practices and leading-edge technologies: # years used __| Last year used __

· Good understanding of Test Automation strategy: # years used __| Last year used __

· Able to build tools from scratch when needed: # years used __| Last year used __

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