Configuration Analyst (Business Rules Analyst) – Encino, CA – Direct Hire Direct Hire/ Full Time Employee

TITLE: Configuration Analyst (Business Rules Analyst)

LOCATION: Encino, CA

DURATION: This is an FTE/ Direct Hire position

SALARY: To be Discussed

Reports to: Senior Business Analyst

NOTE: Please complete the Application & Job-related questions below. For the fastest response, please send the answers to Di@DKKDstaffing.com

NOT open to Corp to Corp

Those authorized to work in the US are encouraged to apply.

DKKD Staffing does not sponsor and cannot support H1, EAD, TN, etc. No outside agencies, please.

Position Description:

The Configuration Analyst will work with Product, Engineering, and QA teams to support enterprise applications used for insurance agency management. This person will perform configuration updates in our systems for new and existing products, maintain system documentation, and support Helpdesk/Engineering as needed with production support and release activities.

Essential Duties and Responsibilities:

• Configure new/existing products on current Company applications.
• Authoring and debugging business rules using a rules engine (BRMS).
• Maintain Excel spreadsheets which include advanced formulas, data references and VBA code.
• Support level II escalations from Helpdesk requiring deeper forensics and troubleshooting of Company applications and products.
• Report status/progress to project team members as needed.
• Working with business users to understand business requirements and translate them to systems solutions.

Physical Demands: 

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 5 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

When possible, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment: 

• While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.
• The noise level in the work environment is usually moderate.
• When possible, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 Required Skills:

• Bachelor’s degree in Computer Science or related field preferred.
• Experience with application configuration, documentation, and support.
• ZenDesk/Jira ticket systems: creating, updating, and closing tickets.
• Enjoy learning new software and figuring out ways to make it better.
• Ability to pivot quickly when business priorities change.
• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced environment.
• Effective oral and written communication skills. Team mentality. Must have strong interpersonal skills, be able to work both independently and as part of a team and thrive on technical challenges.

Desired Skills:

• Knowledge or work experience of SQL and JSON is a plus.
• Experience on enterprise software design/support for insurance or financial services is a plus.
• Experience with enterprise Rules Engines like InRule, Drools, Red Hat Decision Manager (fka JBoss).
• Software Development Lifecycle (SDLC) and experience in an Agile/Scrum preferred.
• Cursory knowledge of programming concepts.

Action Required: Please complete the Application & Job-related questions below. For the fastest response, please send the answers to Di@DKKDstaffing.com

APPLICATION QUESTIONS (Please answer all questions)

• Name:
• Best Contact Info:
• Your Linked In:
• Where do you live and your desired geographical location:
• Why looking for a new job:
• Availability for interviews and a new job:
• Are you open to relocation if required:
• Do you have an active Passport:
• Are you open to travel if needed:
• Are you authorized to work in US (Please indicate US, Green Card or Other):
• Do you require sponsorship at any time, or will you in the future?
• Salary Expectations: (I need a range) $
• Sizes of staff overseen and their titles: (include # of direct reports)
• Budgetary Responsibility: $
• Education/Certs/Degrees: (also indicate which certs are active):
• Who Referred You/ How Did You Hear About Job/ DKKD Staffing:

JOB-RELATED SCREENING QUESTIONS/ JOB REQUIREMENTS:

NOTE: Please provide your # of years of experience (per bullet/colon) and last year used. Elaborate if needed. If no experience, please indicate NA or none. 

• Experience with application configuration, documentation, and support.
• ZenDesk/Jira ticket systems: creating, updating, and closing tickets.
• Knowledge or work experience of SQL and JSON is a plus.
• Experience on enterprise software design/support for insurance or financial services.
• Experience with enterprise Rules Engines like InRule, Drools, Red Hat Decision Manager (fka JBoss).
• Software Development Lifecycle (SDLC) and experience in an Agile/Scrum.
• Programming concepts.

Connect with us on Linked In: www.LinkedIn.com/in/DianeKrehbiel 

ALL DKKD JOBS: www.DKKDstaffing.com

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