Claims Examiner – Encino, CA Direct Hire/ Full Time Employee

TITLE: Claims Examiner

LOCATION: Encino, CA

DURATION: This is an FTE/ Direct Hire position

SALARY: To be Discussed

NOT open to Corp to Corp

Those authorized to work in the US are encouraged to apply.

DKKD Staffing does not sponsor and cannot support H1, EAD, TN, etc. No outside agencies, please.

Job Description
This position involves interpretation of coverage and requires collaboration with and management of outside vendors and counsel in analyzing and resolving claims within designated limits of authority. The Claims Examiner is responsible for investigating and analyzing liability and damages exposure, drafting and issuance of coverage position letters, and development of strategies for resolution of claims under applicable insurance policies. The Claims Examiner is also responsible for determination of probable loss exposure and establishment of reserves, as well as maintenance of claim files and documents in accordance with Company policy and procedure. This individual will report directly to the Reinsurance Claims Manager and will work claims with supervision from his or her desk. The ideal candidate will be enthusiastic, analytical, customer-service oriented and have excellent written and oral communication skills.

Performance Objectives

1. Gain understanding of the insurance policies and department procedures and systems:During the first 60 to 90 days, understand how the claims department operates within the Tokio Marine HCC structure through direct training and interactions with different claims staff, underwriters, brokers and carrier-clients. Be able to navigate the claims systems and claims of limited complexity and exposure. Prioritize multiple competing tasks within strict deadlines.
2. Be proficient in insured/broker communications and develop skills needed to work independently:During the first 60 to 90 days, develop confidence in contacting insureds, performing independent investigations, and communicating the Company’s coverage position, with an emphasis on providing exceptional customer service. Be able to manage all aspects of a growing inventory of claims while working more independently.
3. Succeed in an independent working environment:Within 12 months, work independently drafting own coverage letters, completing authority requests when needed, and resolve claims as appropriate within defined authority with limited management oversight.

Travel Expectations (if applicable)

• Travel up to 10% may be required.

Action Required: Please complete the Application & Job-related questions below. For the fastest response, please send the answers to Di@DKKDstaffing.com

APPLICATION QUESTIONS (Please answer all questions)

• Name:
• Best Contact Info:
• Your Linked In:
• Where do you live and your desired geographical location:
• Why looking for a new job:
• Availability for interviews and a new job:
• Are you open to relocation if required:
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• Are you open to travel if needed:
• Are you authorized to work in US (Please indicate US, Green Card or Other):

o   Do you require sponsorship at any time, or will you in the future?

• Salary Expectations: (I need a range) $
• Sizes of staff overseen and their titles: (include # of direct reports)
• Budgetary Responsibility: $
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• Who Referred You/ How Did You Hear About Job/ DKKD Staffing:

JOB-RELATED SCREENING QUESTIONS/ JOB REQUIREMENTS:

NOTE: Please provide your # of years of experience (per bullet/colon) and last year used. Elaborate if needed. If no experience, please indicate NA or none. 

Experience & Education

Educational requirements

• Bachelor’s degree or the equivalent education and experience.

Experience

• Minimum of two (2) years of work experience in a professional office setting.
• Minimum of two (2) years of relevant insurance or claims handling experience preferred.

Technical Skills

• Intermediate proficiency and experience in Microsoft Office Suite, specifically Outlook, Word, Excel and PowerPoint.

Key Competencies

• Excellent written and verbal communication skills.
• Advanced organizational and analytical skills with high attention to detail.
• Ability to work independently, managing time and resources to accomplish multiple tasks in fast-paced, deadline-oriented environment.
• Strong interpersonal and negotiation skills.
• Ability to conduct oneself professionally in varied business settings.

Connect with us on Linked In: www.LinkedIn.com/in/DianeKrehbiel 

ALL DKKD JOBS: www.DKKDstaffing.com

We get 100’s of applicants applying to us. Please see the instructions above on how to apply to help us.

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